+1 347 746 2554
CONTACT & PRESS INQUIRIES
If you require any assistance with our products or website, please reference the following Frequently Asked Questions. If your question is not answered, please write us using the contact form below, or call us at +1 347 746 2554, M – F, 11am – 6pm Eastern Standard Time. We strive to respond to all emails and calls within 24 hours.
For Press Inquiries, please call or email firstname.lastname@example.org.
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FREQUENTLY ASKED QUESTIONS
I'd like to see a sample before I place my wallpaper or fabric order, can I do that?
Absolutely! You can order samples directly from the page of the product you are interested in. Simply select 'sample' in the 'size' drop down menu and hit 'add to cart'. Then go to your cart to finish your order.
The sample I wish to order is listed as 'unavailable'. What should I do?
If the specific color sample you wish to order says it is unavailable, please contact us via the form below and we might be able to send you in the same design but a different color-way, along with a color spec for your desired sample.
Do you offer a discount to the trade?
Yes, we offer a discount to the trade for orders of wallpaper by the roll and fabric by the yard. Please contact us via the form below to register for your trade discount.
Do you send free samples to the trade?
Can I place a contract order for Aimée Wilder Wallpaper through another retailer?
To provide the best possible service, we can only honor large contract orders directly.
Do you ship to my country?
Yes, we ship worldwide! (Except for our neon signs which are New York City pick-up only)
My installer told me I need to order 5 'double' rolls, how do I do that?
A double roll is the equivalent of 2 single rolls. So if you need 5 double rolls for your project, please order 10 rolls and indicate in the comments you prefer your order to ship in double rolls.
My shipping cost seems extraordinarily high – is it accurate?
What paste do you recommend for your wallpaper?
We recommend a good quality, clear, premixed vinyl adhesive, such as Roman Adhesive PRO-880 or premixed Vinyl paste available from most Home Depots for most installations. Please contact us for additional recommendations regarding specific hanging situations.
How do I know if my order has shipped?
You will receive an automated email when your order has shipped.
Can I order custom colors for one of your wallpapers or fabrics?
Absolutely! Please provide us with Pantone or Benjamin Moore Paint colors. Custom colors incur a one-time set up fee of $150 per color, additional to the cost per roll. A six roll minimum is required for custom wallpaper.